Product Guarantee

All our 100% down filled duvets are guaranteed for 10 years. 100% down filled pillows are guaranteed for 5 years.

Our product guarantees cover manufacturing faults only. Our guarantee does not cover products damaged through general wear and tear, through misuse or through accidental damage. Please get in touch with our customer service team for information about free returns for faulty products (included above). We will be happy to arrange a replacement with an equivalent product from our current range if your purchase proves to have any manufacturing faults.